Shipping details
Products are shipped all over Pakistan via our courier partner Leopard courier and M&P to your doorsteps in 3-4 working days.
SHIPPING FEES
The following shipping charges will be applied to your orders:
- Standard delivery charges are Rs.199
- Free delivery will be applicable on orders above Rs. 2499/-
DELIVERY PRACTICES
- Reception of the Products
- For Cash on Delivery (COD), sealed items or packages cannot be opened unless the payment is made to the delivery agent. The delivery agent will not take the item back if the seal is opened.
- If you later find out that there is any issue with the product bought, you can request a return by calling our Customer Service +92-311-110-0883 or email factoryX.pk@gmail.com
- Please keep in mind that the item’s condition has to confirm to our Returns Policy given on our website.
SECURITY
Order can only be delivered to a private address (e.g. home, work address). Kindly note that we cannot deliver any order to public places, streets, cafes and or restaurants. If the payment is made with a credit/debit card, the person receiving the order at the delivery address needs to show his or her CNIC to our delivery agent.